New • POP Book Review

Our first POP Book Review is live.

Practical leadership takeaways, pulled from the line — not the classroom.

POP is a people-first leadership lab for QSR operators. Week 4 kicks off our book review series with a frontline look at balancing micromanaging and hands-off leadership, building on the frameworks from Weeks 1-3.

POP Weekly Playbook • Weeks 1-4

Latest from the POP Blog

Restaurant team celebrating a culture win together

Week 3 • Culture

Creating a Positive and Growing Culture Within the Unit

5 min read • Culture

Week 3 zooms in on cadence rituals, growth habits, and daily touchpoints that turn POP values into lived culture every shift.

Read Week 3
Team members communicating clearly during a shift huddle

Week 2 • Communication

Clear Communication Builds Strong Teams

4 min read • Communication

Clear, confident communication is live. Week 2 breaks down huddles, handoffs, and language that keeps crews aligned and guests delighted every shift.

Read Week 2
Leader coaching a teammate during a restaurant shift

Week 1 • Leadership

Balancing Managing and Leading in the QSR Industry

5 min read • Leadership

Revisit launch week: a field-tested framework that shows leaders how to manage the checklist while coaching the people behind it. This week set the tone for the series.

Read Week 1

Be first to know

Drop your email and we’ll send launch updates, early resources, and a first look at the POP leadership cadence.

Prefer a direct note? jclayton@peopleoverpatties.com